Privacy Policy

To be transparent about how we collect and process your personal information:

We want you to make informed decisions about the use and processing of your Personal Data. That is why we created this page. To do so, we use various methods and procedures to give you relevant information about how your Personal Data is used.
If we determine that you require specific details, we will provide them at the appropriate time.
We are happy to answer any questions you may have and will provide clarifications within the limitations imposed by law. You can reach us by email at: info@compassvestwick.com

We will use Personal Data only for the purposes set out in this Policy.

We process Personal Data for a range of purposes, including providing the website to you, connecting you with third-party trading platforms (the "Services"), improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory or legal obligations, and carrying out administrative and business activities related to the Services.
We also process Personal Data to better understand your preferences and needs.

To exercise the rights available to you regarding your Personal Data:

We maintain substantial resources to support the exercise of your rights. Contact us anytime to request details about your personal data. We will correct or delete it, or stop using it for specific or general purposes, upon request. We can also transfer this information to you or to a third party. We are equipped to accommodate your requests.

Protect Your Personal Data

We cannot guarantee complete security of your Personal Data, but we can guarantee that we will continue to use a variety of methods and techniques to protect it.
Our Privacy and Security Policy is complete.

1. The Scope?

This Policy describes the types of Personal Data the Company collects on natural persons, and how it processes, shares, and secures that data.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly or through additional information we hold or can access.
This Policy defines "processing" as any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly collect information from individuals under 18, and we do not knowingly permit them to use our services. If we become aware of information collected from a child, we will delete it as promptly as possible.

2. What Personal Data Do We Collect About You?

We collect Personal Data when you access our Services and channels or visit our website. We may request Personal Data directly in certain instances. In others, we collect Personal Data by analysing your use of our Services or service channels, or by receiving information from our third-party partners.

You are not required to disclose personal information to the company. However, doing so may prevent us from delivering our Services or granting you access to the website.

You are not obliged to provide Us with any Personal Data. In certain circumstances, however, failure to supply Personal Data may prevent Us from delivering the Services or prevent you from accessing the website.

What Personal Data Do We Collect? When you visit our website, we collect the following personal information:

This includes information about your online activity log, data about your traffic (including IP address, date of access, and time of access), the language you used, software crash logs, the type of browser used, and information regarding the device you utilized. This information is not personal data and cannot be used to identify you.
Personal Data We receive from you: any personal data you provide to Us at your own choice when you connect with an online trading platform of a third party through Us.
Personal data you provide specifically to third-party platforms to facilitate trade: this data includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

6. Transfer of Personal Data to Third Parties

The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and analysis of user experience.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In these instances, We will provide the Personal Data you submit to Us to those third-party trading platforms. Use of your Personal Data by such platforms is subject to their own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This provides the Company with the resources needed to enhance and improve the products and services it offers customers.
Where necessary to safeguard the rights of third parties or assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors, buyers, or lenders to the Company or any other company within the group, in connection with a transaction such as the transfer or sale of assets belonging to the Company or any other company within the group, or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.

Cookies and Third-Party Services

We may work with third-party services, such as advertising partners and analytics providers, who may use cookies or similar technologies.
Cookies are small text files placed on your device when you visit or access the website. We use cookies to gather information about your preferences and browsing habits, allowing us to improve the user experience, remember your preferences, and tailor products and services to your interests. Cookies are also used for statistics and analytics purposes.
Some of the cookies we use are session cookies. These are downloaded temporarily to your device and remain active until you close your browser. Other cookies are persistent, remaining on your device for a set period after you close your browser. Persistent cookies help the website recognize you as a returning user and allow you to navigate back to the site with your preferences intact.

Types of Cookies:

We may use them based on their purpose:

ONLINE TRACKING NOTICE
This service does not currently respond to do-not-track signals.
8. Retention of Your Personal Data

The Company will retain Personal Data about you for as long as necessary to fulfill the purpose of processing described in this Policy, or for longer periods where permitted by applicable law, regulations, policies, or orders.
We share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for an additional 12 months.
We regularly review the Personal Data we hold to ensure it is no longer retained once it is no longer needed.

9. Transfers of Personal Information to a Third-Party Country or International Organisation

10. Security of Personal Data We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. Despite these safeguards, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your personal data. You are responsible for keeping your account credentials, passwords, and seed phrase confidential. We are not liable for losses resulting from unauthorized access to your account caused by your failure to safeguard this information. If we become aware of a data breach affecting your personal data, we will notify you and relevant authorities as required by applicable law.

We take appropriate organizational and technical precautions to safeguard Personal Data, including measures to prevent accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee that the security of your Personal Data will be maintained without error, and we are not accountable for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.
Where legal or other obligations beyond our control require it, we may be required to provide Personal Data concerning you to third parties, such as public authorities. We cannot control the security applied to your Personal Data by third parties in these situations.
Personal Data cannot be transferred over the web with complete security. The Company cannot ensure the security of Personal Data you transmit to Us through the internet.

11. Hyperlinks to Third-Party Websites

The website contains links to third-party sites and applications. These applications and websites are not supervised by the Company, and We are not responsible for their collection or processing of Personal Data. This Policy does not apply to actions taken through such sites or apps.
Before accessing or using any third-party website or app, We recommend reviewing its privacy policy. Exercise caution when providing Personal Data to third parties.

12. Changes to This Policy

Before accessing or using any third-party website or app we recommend, please review its privacy policy. We also recommend exercising caution before providing any Personal Data to third parties.

13. Your Rights Regarding Your Personal Information

You are entitled to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete any Personal Data no longer required by Us. You may also restrict the scope of how your personal information is processed.
If you reside in the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. You may exercise these rights by writing to the email address below.
Right of access
The Company can verify the accuracy of Personal Data being processed about you. Where such data exists, you are entitled to access it.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be delivered electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would adversely affect the rights and freedoms of another person, the Company may refuse the request or limit its ability to fulfill it.
Right to rectification
The Company will correct inaccurate Personal Data. You are entitled to request that incomplete Personal Data concerning you be completed, taking into account the purpose of processing.
Right to erasure
This right applies where: (a) Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing based on legitimate interests pursued by Us or a third party; (d) Personal Data have been unlawfully processed; or (e) Personal Data must be erased to comply with a legal obligation of the Company.
This right does not apply where processing is necessary (a) to comply with an obligation under European Union law or the law of a Member State, or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you contest the accuracy of your Personal Data, you may ask the Company to restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or to establish, exercise, or defend legal claims, to protect the rights of another natural person, or for reasons of important public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on consent or on a contract to which you are party, you have the right to review the Personal Data you have provided to the Company.
You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising the right to data portability does not affect your rights under the right to erasure. The right to data portability does not affect the rights or freedoms of others.
Right to object
You may object at any time to the processing of Personal Data concerning you where such processing is based on legitimate interests pursued by the Company or a third party, including profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for processing, we may continue to process your Personal Data unless you can show that your rights, freedoms, or interests override those grounds, or that the processing is necessary for the establishment, exercise, or defense of legal claims.
Regarding direct marketing, you have the right to object at any time to the processing of Personal Data concerning you for that purpose.
Right to withdraw consent
You may withdraw your consent to Our processing of Personal Data concerning you at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals with respect to the processing of Personal Data within the European Union.
The laws of the European Union and its Member States may limit your rights concerning Personal Data as described in this section 13.
We will provide the information requested under the rights set out in section 13 within one month of receiving your request. This period may be extended by up to two months where necessary, taking into account the complexity and number of requests. We will notify you of any such extension, and the reasons for it, within one month of receiving your request.
Except where inconsistent with section 13, information requested under your rights in this section will be provided free of charge. Where a request is unfounded or excessive, particularly if repetitive, We may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action, or may decline to act on the request.
Where we have reasonable doubts about the identity of the person submitting a request, the Company may request additional information to confirm identity.